FAQ

General Information

What Does Toy Boutique Offer?

Toy.Boutique offers a remarkable variety of handmade organic toys which will leave you and your children awestruck and excited.

Our handmade premier toy collection includes: Amigurumi, Educational toys, Crocheted Dolls, Teddy Bears, Tilda Dolls, Super Heroes, Waldorf Toys, Textile Dolls and Wooden toys. Exclusively we offer 3 more categories: Portrait Dolls, which our experts will make based on your photo. Custom Made toys, for those who like to go over limits, this includes gold, diamonds, amber elements of your toy and much more. Collectible Toys – the museum quality your collection deserve.

Each toy piece is made with meticulous care and utmost perfection to bring you the best of the items. We are unique, distinct and one-of-a-kind toy manufacturing companies in delivering organic and exquisite handmade toy products.

Do You Provide Any Repairing Services If My Toys Gets Broken Or Damaged In Any Way?

Yes. You can always contact us if you need any repairing service. Please note that there will be repairing charges incurred for the repairing of default item.

What if I want other Item?

If you cannot find what you are looking for, you can always contact us. We ensure to respond your query instantly.

Do you offer gift receipt on demand?

Yes we do, please mention “gift receipt” in the comment field at checkout.

Do You Also Provide Services Of Gift Wrapping?

We provide stylish gift wraps for your toy, because every detail matters. Please chose your gift wrap at checkout.

What Materials Are Used For These Toys?

Our craftsman use organic wool, cotton, FSC certified wood and premium organic plush for the toys.

Where Are These Toys Made in? 

65% of the toys are handcrafted in Euro Union, 25% in USA and 10% in Latin America, Custom Made toys are made in United Arab Emirates.

Do you cooperate with museums ?

Of course! We have already partnership with museums in Netherlands, New York, and Saudi Arabia, any special requests will be satisfied.

Can I Get Printed Catalog ?

We only offer these catalogs to our partners at this point.

General Information

What Does Toy Boutique Offer?

Toy.Boutique offers a remarkable variety of handmade organic toys which will leave you and your children awestruck and excited.

Our handmade premier toy collection includes: Amigurumi, Educational toys, Crocheted Dolls, Teddy Bears, Tilda Dolls, Super Heroes, Waldorf Toys, Textile Dolls and Wooden toys. Exclusively we offer 3 more categories: Portrait Dolls, which our experts will make based on your photo. Custom Made toys, for those who like to go over limits, this includes gold, diamonds, amber elements of your toy and much more. Collectible Toys – the museum quality your collection deserve.

Each toy piece is made with meticulous care and utmost perfection to bring you the best of the items. We are unique, distinct and one-of-a-kind toy manufacturing companies in delivering organic and exquisite handmade toy products.

Do You Provide Any Repairing Services If My Toys Gets Broken Or Damaged In Any Way?

Yes. You can always contact us if you need any repairing service. Please note that there will be repairing charges incurred for the repairing of default item.

What if I want other Item?

If you cannot find what you are looking for, you can always contact us. We ensure to respond your query instantly.

Do you offer gift receipt on demand?

Yes we do, please mention “gift receipt” in the comment field at checkout.

Do You Also Provide Services Of Gift Wrapping?

We provide stylish gift wraps for your toy, because every detail matters. Please chose your gift wrap at checkout.

What Materials Are Used For These Toys?

Our craftsman use organic wool, cotton, FSC certified wood and premium organic plush for the toys.

Where Are These Toys Made in? 

65% of the toys are handcrafted in Euro Union, 25% in USA and 10% in Latin America, Custom Made toys are made in United Arab Emirates.

Do you cooperate with museums ?

Of course! We have already partnership with museums in Netherlands, New York, and Saudi Arabia, any special requests will be satisfied.

Can I Get Printed Catalog ?

We only offer these catalogs to our partners at this point.

General Information

What Does Toy Boutique Offer?

Toy.Boutique offers a remarkable variety of handmade organic toys which will leave you and your children awestruck and excited.

Our handmade premier toy collection includes: Amigurumi, Educational toys, Crocheted Dolls, Teddy Bears, Tilda Dolls, Super Heroes, Waldorf Toys, Textile Dolls and Wooden toys. Exclusively we offer 3 more categories: Portrait Dolls, which our experts will make based on your photo. Custom Made toys, for those who like to go over limits, this includes gold, diamonds, amber elements of your toy and much more. Collectible Toys – the museum quality your collection deserve.

Each toy piece is made with meticulous care and utmost perfection to bring you the best of the items. We are unique, distinct and one-of-a-kind toy manufacturing companies in delivering organic and exquisite handmade toy products.

Do You Provide Any Repairing Services If My Toys Gets Broken Or Damaged In Any Way?

Yes. You can always contact us if you need any repairing service. Please note that there will be repairing charges incurred for the repairing of default item.

What if I want other Item?

If you cannot find what you are looking for, you can always contact us. We ensure to respond your query instantly.

Do you offer gift receipt on demand?

Yes we do, please mention “gift receipt” in the comment field at checkout.

Do You Also Provide Services Of Gift Wrapping?

We provide stylish gift wraps for your toy, because every detail matters. Please chose your gift wrap at checkout.

What Materials Are Used For These Toys?

Our craftsman use organic wool, cotton, FSC certified wood and premium organic plush for the toys.

Where Are These Toys Made in? 

65% of the toys are handcrafted in Euro Union, 25% in USA and 10% in Latin America, Custom Made toys are made in United Arab Emirates.

Do you cooperate with museums ?

Of course! We have already partnership with museums in Netherlands, New York, and Saudi Arabia, any special requests will be satisfied.

Can I Get Printed Catalog ?

We only offer these catalogs to our partners at this point.

Partnership

How to become a reseller?

In order to qualify please feel up partnership form

What type of partnership do you offer?

Toy.Boutique offers varieties of partnership programs. For example, if you own a store we are offering you B2B program which will bring you access to the best prices and catalogs of our exclusive toys. Besides supporting your business with products we will make your business visible to the public placing you on the best business directories at own cost. We are always looking forward to cooperate with handmade companies, jewelers, museums, boutiques and other businesses.

Partnership

How to become a reseller?

In order to qualify please feel up partnership form

What type of partnership do you offer?

Toy.Boutique offers varieties of partnership programs. For example, if you own a store we are offering you B2B program which will bring you access to the best prices and catalogs of our exclusive toys. Besides supporting your business with products we will make your business visible to the public placing you on the best business directories at own cost. We are always looking forward to cooperate with handmade companies, jewelers, museums, boutiques and other businesses.

Shipping

If I Want To Add Own Message to Receiver , Where Do I Add It?

You can write your message in the column “Add Gift Wrap Message” which is mentioned at checkout.

How Will I Know Shipping Charges For My Place?

In your Shopping Cart, there is an option “Calculate Shipping” which you can determine the delivery charges.  After entering all the information regarding your country and town, you will be updated with your shipping charges.

Do you ship to Australia?

We do ship to any country in the World for you.

Shipping

If I Want To Add Own Message to Receiver , Where Do I Add It?

You can write your message in the column “Add Gift Wrap Message” which is mentioned at checkout.

How Will I Know Shipping Charges For My Place?

In your Shopping Cart, there is an option “Calculate Shipping” which you can determine the delivery charges.  After entering all the information regarding your country and town, you will be updated with your shipping charges.

Do you ship to Australia?

We do ship to any country in the World for you.

Payment

Do You Place Sales Tax On Your Products?

Sales tax is already included in the price of the item.

Do you ship to Australia?

We do ship to any country in the World for you.

Can I Exchange My Toy? What Is Your Exchange Policy?

Yes. You can exchange the item. Our exchanges policy requires you to return the item within 60 days, it will be refunded and then you can order a new product. Ensure the items’ condition as mentioned above.

Payment

Do You Place Sales Tax On Your Products?

Sales tax is already included in the price of the item.

Do you ship to Australia?

We do ship to any country in the World for you.

Can I Exchange My Toy? What Is Your Exchange Policy?

Yes. You can exchange the item. Our exchanges policy requires you to return the item within 60 days, it will be refunded and then you can order a new product. Ensure the items’ condition as mentioned above.

Order Cancelation

What If I Don’t Like The Product After Purchasing?

You need not worry about this at all. You can return the item to us without a hitch. We offer a duration of 60 days within which you can return your order by contacting us. You will need to inform us your order number or the issued order ID so that we can locate your order.

But, we want you to ensure its condition. The product should not be damaged, used or disfigured, and its original packaging should be intact with the attached tags.

What is the timeframe for cancelation of the order?

We offer 14 days for return or exchange of the items in good condition.

Do you ship to Australia?

We do ship to any country in the World for you.

Can I Exchange My Toy? What Is Your Exchange Policy?

Yes. You can exchange the item. Our exchanges policy requires you to return the item within 60 days, it will be refunded and then you can order a new product. Ensure the items’ condition as mentioned above.

How to request RMA?

Please send us email with your order number and comment on rma@www.handmadetoys.com

Order Cancelation

What If I Don’t Like The Product After Purchasing?

You need not worry about this at all. You can return the item to us without a hitch. We offer a duration of 60 days within which you can return your order by contacting us. You will need to inform us your order number or the issued order ID so that we can locate your order.

But, we want you to ensure its condition. The product should not be damaged, used or disfigured, and its original packaging should be intact with the attached tags.

What is the timeframe for cancelation of the order?

We offer 14 days for return or exchange of the items in good condition.

Do you ship to Australia?

We do ship to any country in the World for you.

Can I Exchange My Toy? What Is Your Exchange Policy?

Yes. You can exchange the item. Our exchanges policy requires you to return the item within 60 days, it will be refunded and then you can order a new product. Ensure the items’ condition as mentioned above.

How to request RMA?

Please send us email with your order number and comment on rma@www.handmadetoys.com

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